Elder Law Attorneys – Creating Peace of Mind for All Generations

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(305) 564-6606

Privacy Policy & SMS Terms & Conditions

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All categories mentioned in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms & Conditions

By providing your mobile number and opting in, you agree to receive SMS messages from us related to your account, services, or updates.

  • Message frequency may vary.
  • Standard message and data rates may apply.
  • You can opt out at any time by replying STOP to any message.
  • For assistance, reply HELP or contact our support team.

We respect your privacy. Your mobile information will not be shared or sold to third parties for marketing purposes.

User Consent

By using our services or submitting your information, you consent to the terms outlined in this Privacy Policy and SMS Terms & Conditions.

Contact Us

If you have any questions regarding this policy, please contact us at: Email: intake@elderlycarelawfirm.com

 

Hasmie Sadjail

Client Care and Welcome Specialist

Hasmie brings over five years of experience in customer service, technical support, virtual assistance, and administrative support. She also completed undergraduate studies in Psychology, which helped develop her strong communication and interpersonal skills. Hasmie enjoys helping others, continuously learning, and creating positive experiences for every client she serves. She is excited to be part of the team and looks forward to contributing to the firm’s success while growing alongside her colleagues.

Fun Fact:
Hasmie loves talking to people and hearing their stories because she believes every conversation offers an opportunity to learn something new. She also loves butterflies, as they remind her that growth and change can lead to something beautiful.

Queen Tanael

Client Care and Welcome Specialist

Queen is a client-focused professional with over six years of combined experience in front desk reception and virtual client support. She holds a degree in Tourism and brings a hospitality-driven mindset to every interaction. Passionate about helping others, Queen enjoys creating positive first impressions and ensuring every client feels welcomed and valued from the moment they reach out.

She has extensive experience managing appointments, handling client communications, and supporting day-to-day operations in fast-paced environments. Her positive attitude, attention to detail, and commitment to exceptional customer service help clients feel comfortable and well cared for throughout their experience with the firm.

Fun Fact:
On her days off, Queen enjoys exploring new coffee shops and planning her next travel adventure.

Sergio Palacio

Client Services Coordinator

 Sergio is a Customer Experience Professional who was born and raised in Colombia with a passion for connecting with people and making every interaction meaningful. Throughout his career, he has developed a strong belief that empathy, trust, and effective communication are just as important as finding the right solution.

 He is always seeking opportunities to grow, embrace new challenges, and learn from different perspectives.

Fun Fact:

If given the choice between a sightseeing tour and a conversation with a local, Sergio would almost always choose the conversation.

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Sherrie Lim

Client Services Coordinator

Sherrie Ann Lim brings over twelve years of customer service experience and a strong background in team leadership and client support. Although she holds a Bachelor of Science degree in Physical Therapy, her career path led her to the dynamic world of the contact center industry, where she discovered a deep passion for service, communication, and operational excellence. 

Sherrie is known for her perseverance, enthusiasm, and confident sense of responsibility. She consistently delivers high-quality results, efficiently managing tasks while remaining flexible to the evolving needs of her clients. Her commitment to continuous improvement and excellence positions her as a trusted ally for businesses seeking proactive and reliable virtual support. 

Drawing from her college background, Sherrie has a deeper understanding of the physical and emotional needs associated with aging, making her especially attuned to the importance of compassionate and informed care for the elderly. She recognizes that elder care isn’t just about physical support, it also involves emotional presence, patience, and clear communication. Her strong appreciation for family ties fuels her commitment to helping clients manage the intricacies of elder care with empathy and attentiveness, ensuring that elderly loved ones feel respected, safe, and truly cared for. 

 

She loves taking care of her family during her rest days and free time, finding joy in the simple yet meaningful routines of home life. Whether it’s preparing home-cooked meals, baking sweet treats for her kids, or tackling household projects, Sherrie finds fulfillment in creating a nurturing and organized environment for her family. Whenever time and opportunity allow, she also enjoys traveling with her family, exploring new places, creating lasting memories, and embracing experiences that strengthen their bond and bring joy into their lives. 

Fun Fact: Sherrie’s two kids were born on the exact same date—two years apart! 

May Cruz

Client Services Coordinator

May began her community service career with the Philippine Department of Health as a Computer Operator, providing vital technical support to healthcare workers across island provinces and helping to bridge technology gaps in remote medical settings. Her commitment to service extended beyond her official duties—she also volunteered in medical missions, assisting indigenous communities and contributing to the delivery of essential healthcare with empathy and cultural sensitivity. 

Continuing her dedication to public service, May later worked at a law firm as a Disability Service Coordinator, assisting military veterans in navigating disability services. She brought empathy, compassion, and heart to the role, ensuring that each veteran felt heard, respected, and supported throughout the process. 

With a unique blend of technical expertise and human-centered care, May remains deeply committed to using her skills to uplift underserved and vulnerable communities. 

Fun Fact: Despite not knowing how to swim, May is a certified open water diver. Her adventurous spirit and determination push her beyond her comfort zone—both in life and under the sea.